Child Safety Standards
For PetSpot: Spot & Collect, published by Studio Catray. Last updated: August 2026.
PetSpot is an app for photographing animals you meet. It has no place for content involving children, and none whatsoever for content that sexualises or exploits them. This page sets out our standards against child sexual abuse and exploitation (CSAE), how to report it, and what happens when someone does.
1. What is prohibited
The following are banned outright, with no warnings and no second chances:
- Child sexual abuse material (CSAM), in any form
- Any sexualisation of a minor, including drawn, edited, or AI-generated depictions
- Grooming, solicitation, or sexual extortion of a minor
- Trafficking a minor, or advertising, promoting, or facilitating any of the above
- Off-platform CSAE by an account holder, where we become aware of it
This applies to every part of the app — photos, pet names, profile names, bios, avatars, and comments alike.
2. Who may use PetSpot
PetSpot is not directed at children. Our Terms of Service require users to be at least 16 years old, and we do not knowingly collect personal information from anyone younger — see our Privacy Policy. If we learn that an account belongs to someone under 16, we delete the account and its data.
3. How to report
In the app. Every sighting and every comment can be reported:
- Open the sighting, or press and hold the comment
- Choose Report
- Select Child safety as the reason
Reports are not anonymous to us — we record who filed them so that reports can be investigated and, where necessary, corroborated. They are not shown to the person being reported.
By email. You can report to privacy@getpetspot.com at any time, whether or not you have the app. Please include a link to the content if you have one.
Do not download, copy, or forward suspected CSAM in order to report it. A link or description is enough, and possession of such material is itself unlawful in most countries.
4. What we do about it
- Reports are reviewed by a human. Reported content is queued for moderator review, and content that accumulates reports is hidden from view pending that review.
- Confirmed CSAE is removed and the account terminated, without warning and permanently. We also block the account holder from returning where we are able to.
- We report to the authorities. Confirmed CSAM is reported to the National Center for Missing & Exploited Children (NCMEC), and to regional or national authorities where the law requires it.
- We preserve evidence. Where we are legally required to, we retain relevant records for law enforcement rather than deleting them outright, even when the surrounding account is deleted.
We aim to action reports of this kind ahead of all other moderation, and we cooperate with valid legal requests from law enforcement.
5. Preventing it in the first place
- Uploads are screened automatically. Every photo is checked before it is accepted, and anything that is not an animal is rejected — which removes the most obvious route for this material to reach the app at all.
- There is no public feed and no discovery. Sightings are not broadcast to other users' maps. A sighting reaches another person only if its owner deliberately shares a link to it.
- There is no private messaging. PetSpot has no direct messages, no chat, and no way to contact another user privately — closing the channel most often used for grooming.
- Users can block. Blocking is mutual and immediate, hiding each account's content from the other.
6. Point of contact
Our designated point of contact for child safety matters, including questions from regulators and law enforcement, is:
Studio Catray — Child Safety
Email: privacy@getpetspot.com
7. Reporting elsewhere
You do not need to go through us. You can report directly to:
- NCMEC CyberTipline — report.cybertip.org
- India — the National Cyber Crime Reporting Portal at cybercrime.gov.in, or dial 1930
- Your local police or national child protection authority
If a child is in immediate danger, contact your local emergency services first.